Warranty informations
Empower Your Projects with Confidence!
At Handy Tool, we are committed to providing top-quality products, which is why we offer a comprehensive warranty on all our Makita and DeWalt batteries. We believe your tools deserve the very best, and we’re dedicated to ensuring they perform to your expectations.
What Our Warranty Includes
Our warranty covers defects in materials and craftsmanship for 12 months from the purchase date. If your battery exhibits any manufacturing defects during this period, we will repair or replace it at no cost to you.
What’s Excluded from the Warranty
While we strive to deliver outstanding products, please note that our warranty does not cover:
- Damage due to misuse, abuse, or improper handling
- Normal wear and tear
- Damage from unauthorized repairs or modifications
How to Initiate a Warranty Claim
If you suspect your battery qualifies for a warranty claim, please follow these steps:
- Get in Touch: Contact our customer service team at +44 78 3318 4505 or email us at contact@handytool.shop. Be sure to include your order number and a brief description of the issue.
- Return the Battery: If instructed, send the defective battery back to us along with your proof of purchase. We recommend using a trackable shipping method to ensure safe delivery.
- Inspection and Resolution: Upon receiving your battery, our team will assess it. If it’s determined to be a warranty issue, we will promptly repair or replace it.
Your Assurance
At Handy Tool, we believe in uncompromised quality. Our warranty provides you with peace of mind, allowing you to focus on what matters most—getting the job done right!
Thank you for choosing Handy Tool. We are here to support you every step of the way!